Mall of America

Address:
Vikings Locker Room
160 West Market
Bloomington, Minnesota 55425
Vikings Store Map

Phone:
(952) 854.5473

Hours:
Monday thru Friday: 10:00 am - 9:30 pm
Saturday: 10:00am - 9:30pm
Sunday: 11:00am - 7:00pm

U.S. Bank Stadium

Address:
Vikings Locker Room
900 South 5th Street
Minneapolis, Minnesota 55415
Vikings Store Map

Phone:
(612) 777.8947

Hours:
Monday thru Saturday: 10:00 am - 6:00 pm
Sunday: 12:00pm - 5:00 pm

The Vikings Locker Room Customer Service Center would be happy to assist you.
Feel free to call 877-VIKES-11 (877-845-3711) during business hours to place your order by phone.

(click here for business hours)

Your merchandise order will ship within 1-5 business days from our distribution center in Indianapolis, Indiana. Standard ground delivery is an additional 1-5 business days in transit from the ship date. If customer desires an expedited delivery 3 Day Select, Second Day Air or Next Day Air must be selected during checkout. With these selections, in-stock merchandise will ship the same day with a FedEx delivery guarantee. All orders placed after 2:00 p.m. EST will be processed the following business day. Shipping charges are calculated based on real-time FedEx rates. Saturday and Sunday are not recognized as business days according to FedEx guidelines.

Special Order Items:
These products ship from a third party. Product could take 1-6 weeks to ship from the vendor.

Hawaii and Alaska orders:
Customers ordering from these locations must choose to have their order shipped 2nd Day Air or Next Day Air.

International Orders:
For International orders and shipping, please call our Customer Service Center at 317-610-2161 during business hours to talk with a customer service representative to assure the best possible shipping price.

(click here for business hours)

We want you to be completely satisfied with the products you purchase from Vikingslockerroom.com. You can depend on our cooperation and assistance if for some reason you wish to return your purchase. Please follow the guidelines below for your return.

Vikingslockerroom.com will accept merchandise return / exchange under the following conditions:

We have a 30-Day Hassle Free Return Policy and our goal is to make your return simple and easy. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we want to fix it. Simply return the form included with your package along with any item from your order in original condition (with tags) for a refund or exchange. If returning defectively manufactured merchandise, please contact our customer service team to arrange for the return/exchange. 

Note: To receive an exchanged item more quickly, return your item(s) for a refund and place a new order today. You will be responsible for shipping fees associated with the return/exchange. The method of shipping the item(s) back to us is your choice; we recommend you receive a tracking number when returning your package to ensure proof of delivery. Please note there will be an additional shipping charge for the new package if you request an exchange. It will take 2-10 business days from the date received for the refund to appear on your credit card statement. If requesting an exchange, it may take up to 10 business days for your new order to ship.

Please send domestic returns to: MainGate Inc., ATTN: Returns, 7900 Rockville Road, Indianapolis IN 46214. International returns must refer to the section above. Personalized and collectible items are non-refundable and cannot be returned or exchanged.

Please Note:

• Product may be returned in method of your choice at your expense. We recommend insuring the package and using a service that can provide tracking information to ensure successful delivery. We are not responsible for lost returns.
• At your request we will issue a prepaid shipping label. The return shipping fees will be deducted from the amount of your return (shipping fee will be quoted over the phone when requesting the return label. By accepting the prepaid return label, if we determine at our sole discretion that the merchandise you return is not eligible for return or exchange, you authorize us to charge the return shipping cost to your original payment source.
• If you are returning manufacturer defective merchandise, we will pay the cost of return shipping only if you use the postage prepaid return label. If you choose to use your own shipping method, we will not reimburse shipping cost.
• All returned merchandise is subject to quality inspection. We will not accept worn/damaged merchandise for exchange or refund. If items are returned in unacceptable condition, they will be returned back to you at your expense.
• The original shipping cost will not be refunded upon returning your item.
• NOTE: CDs, DVDs or other electronic media may only be returned if in the original unopened package. Undergarments are non-returnable.
• Due to the collectible nature and high value of Personalized Jerseys, Memorabilia and Auction categories, these items are non-returnable. All sales are final.
• NO RETURNS / EXCHANGES AFTER 30 DAYS OF RECEIPT OF MERCHANDISE.

• Separate the Packing List/ Return Form at the perforation. Keep the "MyJoys Order Summary" for your records.
• Let us know why you are returning your shoes in the "MyJoys Return Detail" area below.
• Provide your email address and daytime phone number in case we have any questions.
• Include the "MyJoys Return Detail" portion of this form in the box you are returning.
• Pack and seal your return securely (in the original package if possible)
• Affix pre-printed label on the reverse side of this form to the outside of the box. It is your responsibility to send your return to FootJoy. Shipping will not be credited and we cannot accept C.O.D deliveries. We recommend the use of an insured parcel service such as FedEx.